Problem Recognition
One of contribution to Project Manager fails to execute and complete the project on time is not awareness to his team work behaviour status. The behaviour of team work can be assessed by the Truckman Analysis. At this time my first assignment is to asses the Mahakam 2012 Team that was formed after the AACE training at Grand Mahakam Hotel, Jakarta at May 5 ~ 11, 2012. The assement is based on my observation to the team during team member discussion per day in the class. By knowing team’s stage behavior the PM will know what style of leadership should be adopted.
Feasible Alternative
Tuckmans’s staged of group development are divided into 4 stages, i.e. Forming, Storming, Norming, and Performing and base on the Hersey-Blanchard situational leadership theory, there are 4 leadership styles can be adopted for each stages, i.e. Telling, Selling, Parcipating, and Delegating.
Result of Assessment
There are 32 questionaires in the Team Development Survey that need to be answered in order to know the team behaviour condition. After answering all question. I came up with final score and then I entered the scores into a given scoring template to further identify the score for each development stage.
Followings are the summary of my total scores for each stage of the Tuckman’s model:
- Forming Stage-total scores : 30
- Storming Stage-total scores : 27
- Norming Stage-total scores : 28
- Performing Stage-total scores : 29
The Mahakam 2012 team behaviour position
As shown in the above results, there is only a small difference among the four scores, this may indicate that the team member have no clear perception of the way Mahakam 2012 team operates. It is understood since the team just established in 5 days training at May 5 – 11, 2012. As the higher score is Forming Stage, I conclude that this team is in the Forming Stage.
What leadership style should be adopting?
Looking at the characteristic of the Forming stage of team development as described above, project or program manager should be adopting one of the leadership models from Situational Leadership (by Blanchard and Hersey) which is “ Telling Style “
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Telling Style leadership (high task/low relationship behaviour) is characterized by giving a great deal of direction to subordinates and by giving considerable attention to defining roles and goals. The style was recommended for dealing with new staff, or where the work was menial or repetitive, or where things had to be completed within a short time span. Subordinates are viewed as being unable and unwilling to ‘do a good job’.
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Performance monitoring and post-evaluation of result
Progress of Mahakam 2012 team need to be monitored, measured, evaluated, and published reguraly to know where stage of the Team is, in order to maintain the progress at least same with agreed baseline.
References:
1. Survey: What Stage is Your Team in? http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf
2. Teamwork Theory: Tuckman’s Stages of Group Development
http://www.the-happy-manager.com/teamwork-theory.html
3. The Hersey-Blanchard Situational Leadership® Theory
http://www.mindtools.com/pages/article/newLDR_44.htm
4. Classical leadership
http://www.infed.org/leadership/traditional_leadership.htm
5. A leader lives in each of us
Click to access Situational.pdf
6. Tuckman forming storming norming performing model
http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
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